Published on 02/3/2012

Responsible for overall management and operations of IT infrastructure operations including high, medium & low end server systems, enterprise level data storages hosting business critical information systems and applications, and highly available datacenter operations

To Manage systems, DB and data centre infrastructure and ensure high standards of availability and quality

Responsibilities:
- Responsible for overall management and operations of IT infrastructure operations including high, medium & low end server systems, enterprise level data storages hosting business critical information systems and applications, and highly available datacenter operations
- Owner of Key Performance Indicators (KPI) for the function and IT infrastructure (systems, storages, databases, datacenters) performance falling within the managerial domain. Responsible for effective implementation, monitoring/tracking, reporting and improving of KPIs.
- Responsible for Data Center capacity planning and operations management including tasks' assignment and control
- Providing key interface to internal customers for identifying IT infrastructure requirements, developing functional specifications and initiating new projects for fulfilling requirements
- Seeking and obtaining sponsorships and budget commitments, including cost (Capex/Opex) approvals for new and ongoing initiatives.
- To drive Operational efficiency and cost optimization initiatives within his own area.
- Project Management including initiation, planning, execution, monitoring, control and closing.
- Performing project post mortems and post-implementation analyses for benefit/value tracking and lessons learnt.
- Providing administrative management of three teams allocated to the Data Center, Computer Systems & Databases sections.
- Responsible for recruiting (internally or externally), training/grooming, leading, motivating and maximizing utilization, efficiency and effectiveness of required and assigned/available resources.
- Providing a key interface for organizational interactions to senior management and other functional units such as Finance, Human Resources, and other technology units etc.
- Responsible for improving the efficiency and effectiveness of the IT processes and interactions both internally within the function as well as externally with all interfacing entities in the organization

Knowledge Areas:
- Must be able to work under high pressure.
- Must have solution finding and problem resolution approach
- Must have the ability to keep the updated knowledge on related technologies
- Must have innovative and initiative approach
- Must be an excellent team leader and team player.
- Solution oriented.
- Ability to prioritise and handle multiple tasks in a high-pressure environment.
- Quick learner of new concepts and technologies
- Flexible and adaptable to changing technologies and business requirements.
- Must have good communication skills.
- Must have good presentation skills.
- Must have customer handling experience
- Experience in IT infrastructure Management, Operations or related area
- Detailed knowledge of IT Systems services, policies, processes, databases and company structure
- Strong interpersonal and leadership skills - ability to work and influence in multicultural environment
- High-level of energy and self-motivation, with strong ability to work interdependently
- Excellent analysis, presentation and communication skills
- Be proactive and have a flexible approach to work, meeting the needs of the team and business at all times
- Must be able to manage a high tech team and keep them motivated and engaged

Application Deadline: 12-Feb-2012

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